FAQ

Laundromat FAQs

Where are you located?

For over a decade, Sudz Cyber Laundry has proudly called 709 Lighthouse Avenue in Pacific Grove home. SUDZ proudly announces the recent openings of our two new locations in Monterey and Carmel Valley, with the same great service.

What payment methods do you accept?

Sudz Cyber Laundry offers 21st Century "quarter-less" reloadable debit cards for added convenience. Additionally, we accept Cash, Credit, and Debit Cards.

How do I use your machines?

Our machines are user-friendly! We have full-time friendly attendants on staff to help you with your selection and guide you through how to use them. Alternatively, you can opt for our convenient drop-off service and let us take care of it for you.

Do you offer any specials?

Yes, we do! We have Specials & Discount Programs that include Senior Discount Days on Tuesday & Wednesday until noon, Military Discount Rates, and periodic Free Drying Specials! Additionally, we have a 'Pet of the Month' $50.00 Bonus Winner.

Are you environmentally conscious?

Yes, Sudz Cyber Laundry is Pacific Grove's 1st Carbon Neutral Business. Our washers use an average of 50% less water than the average home washer. We use the world's greenest, cleanest eco-friendly soap without doxanes or chemicals, and our facility maintenance is done using only green cleaners. And, our interior lighting is provided by T-8 full spectrum bulbs to replicate happy, healthy sunlight.

Are you pet-friendly?

Yes, we're pet-friendly! We have dedicated washers for pet beds, and your furry friend can come say hi and enjoy a doggy biscuit.

I'm on vacation, can you help me do laundry?

Absolutely! You don't need to learn the system. Just pick your machine, load your clothes, and we'll run you a tab to pay at the end.

Fluff & Fold FAQs

What is the turnaround time?

We offer several convenient options for laundry turnaround time:

4-hour or same-day pickup for an additional charge
Next-day (24-hour) standard pickup

Is there a minimum?

Yes, we have a minimum of $17.50.

Do you offer Commercial Laundry Services?

Yes we do! Learn more.

What products do you use?

We use a wide variety of products to ensure the best care for your laundry. Our selection includes eco-friendly soaps, non-scented and scented options, brighteners, whiteners, and even our special blend of stain remover! No matter your laundry needs, we have the perfect product to get the job done.